Case Studies

The Three Little Bakers

The Three Little Bakers

Inverness

COMPANY OVERVIEW

The Three Little Bakers is an award-winning craft bakery in Inverness, most notably winning the coveted Scottish Baker of the Year award in 2022/23.

Owned and run by husband-and-wife team, Paddy and Jane Murphy, the business comprises of three shops and has 35 members of staff.

12 of those staff have undertaken Modern Apprenticeship training with Scottish Bakers/National Food & Drink Training (NFDT). This includes Paddy, Jane, and son Josh, who is progressing to the level 3 (SCQF 6) craft bakery apprenticeship.

Two other members of staff are also progressing towards their management level 3 (SCQF 6) in Food & Drink Operations.

WHY CHOOSE APPRENTICESHIP TRAINING?

Paddy's determination to make The Three Little Bakers as good as it could be lies behind his commitment to Modern Apprenticeships in the business. Asked about his motivation for introducing the training into the bakery, Paddy offered two main reasons:

"I wanted to improve the performance of the employees and to help them develop their skills. But it also shows them that they are valued within the business and that we are investing in their future."

Paddy Murphy, The Three Little Bakers

GETTING STARTED

The Three Little Bakers has been a member of Scottish Bakers for many years and so had heard about the training offered though its training arm, National Food & Drink Training (NFDT).

Working directly with one of NFDT's training advisors helped Paddy get started with rolling out the training across the business.

"We identified candidates and discussed the best training programme to meet individual employee and business needs with the Scottish Bakers team. They then suggested units and pathways to fit our requirements, job descriptions and skills gaps."

Paddy Murphy

A BETTER WORKFORCE

The number of apprentices Paddy has put through the programmes speaks volumes about the value he places on the training and its impact on his business.

"We've really seen the importance of training staff to give you a better level of work and a consistent performance from the workforce."

Paddy Murphy

Over and above the improvement in skills, Paddy is convinced of the added-value the training delivers to help his staff feel more involved in the company.

A BETTER BUSINESS

When taken overall, Paddy sees apprenticeships as an important factor in his business's success and helping them on the way to their success at the 2022 Scottish Baker of the Year awards.

"We see a marked improvement in professionalism from the team and a better understanding of why procedures need to be followed and a willingness to develop further."

Paddy Murphy

The Three Little Bakers will enjoy their time in the spotlight as the Scottish Baker of the Year 2022/23, and apprenticeships will continue to be an important part of what makes their business so good.

About Us

National Food and Drink Training (NFDT) was established in 2015 as a rebrand of Scottish Bakers training provision. This was a direct result of the strengthening of its portfolio to include lean manufacturing techniques and the delivery of the new Food Manufacturing Excellence (FME) qualifications.

Contact Us

National Food & Drink Training

c/o Scottish Bakers
Unit 2, Halbeath Interchange Business Park
Kingseat Road
Dunfermline
KY11 8RY
Scotland
United Kingdom

01383 661 555
info@nfdt.org

Where to Find Us