Training (Scotland)

Food Sales & Service Skills

Sales & Customer Service

SCQF Level 5

This qualification is designed for candidates who are working in a retail environment where food is prepared, cooked, handled and sold.

Course Details

This qualification is designed for candidates who are working in a retail environment where food is prepared, cooked, handled and sold. It will suit candidates who are competent in their job role but are looking to develop their existing skills and knowledge.

The qualification offers the opportunity to tailor the units to suit specific business needs including: selling food products; displaying food products; food service; preparing food orders; storing goods and materials; and controlling stock levels.

It provides businesses with an opportunity to develop good practices and understanding. It allows skills and knowledge to be developed in a wide variety of areas including working as part of a team, providing a counter, take-away or table service, dealing with customers, handling payments and visual merchandising.

Qualification suitable for:

  • Retail Assistants
  • Team Leaders
  • Supervisors
  • Managers

To discuss this qualification or to arrange a site visit with one of our team contact us here.

Downloads

You can access more details about this qualification here including the individual course units

About Us

National Food and Drink Training (NFDT) was established in 2015 as a rebrand of Scottish Bakers training provision. This was a direct result of the strengthening of its portfolio to include lean manufacturing techniques and the delivery of the new Food Manufacturing Excellence (FME) qualifications.

Contact Us

National Food & Drink Training

c/o Scottish Bakers
Unit 2, Halbeath Interchange Business Park
Kingseat Road
Dunfermline
KY11 8RY
Scotland
United Kingdom

01383 661 555
 info@nfdt.org

Where to Find Us